Newsgroups: alt.cd-rom
Subject: Toshiba 3401 problem
From: kirk.jensen@spacebbs.com (Kirk Jensen)
Path: cdrom.com!barrnet.net!iserver.spacebbs.com!spacebbs!kirk.jensen
Distribution: world
Message-ID: <6.11760.1188.0NAE8A14@spacebbs.com>
References: <1994Mar8.043212.26293@cimage.com>
Date: Tue,  8 Mar 94 13:46:00 -0800
Organization: Space BBS - 15 nodes - v.32bis - (415-323-4193)
Lines: 30

S >Message-ID: <1994Mar8.043212.26293@cimage.com>
S >Newsgroup: alt.cd-rom,comp.sys.ibm.pc.hardware.cd-rom
S >Organization: Cimage Corp, Ann Arbor, MI
S >
S >I have a Toshiba 3401B that was purchased two months ago.
S >
S >Suddenly, whenever the drive is powered up, it will continuously
S >cycle a motor and "pop" the holder that the caddy slides
S >into, as if it was attempting to eject a caddy.
S >
S >Has anyone seen anything like this before?  I think
S >the unit only came with a 30-day warrantee, so if this
S >is a simple problem (eg: stuck sensor) that I can fix
S >myself, I would prefer to.
S >
S >Also, does anyone have a facility that they have
S >dealt with for repair of a Toshiba 3401B?  
S >
S >Thanks for your assistance.
S >
 
All Toshiba drives come with a one year factory warranty, plus most
resellers (like us) offer a 30 day full replacement warranty. Contact
whoever sold it to you; they should stand behind the products they sell,
and at the very least tell you how to get it sent back for repair. 
 

 
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