Path: cdrom.com!barrnet.net!decwrl!decwrl!concert!corpgate!news.utdallas.edu!convex!cs.utexas.edu!howland.reston.ans.net!EU.net!news.funet.fi!ngw!news.funet.fi!not-for-mail From: Jothan Frakes Newsgroups: alt.cd-rom Subject: MEDIA VISION JOINS INTERNET Date: 23 Feb 1994 04:42:16 +0200 Organization: FUNET-NGW Lines: 114 Sender: daemon@news.funet.fi Distribution: alt Message-ID: <2D6AC07B@MVIMAIL.MEDIAVIS.COM> Reply-To: Jothan Frakes NNTP-Posting-Host: news.funet.fi Return-Path: <@UCCVMA.UCOP.EDU:jothanf@MEDIAVIS.COM> Encoding: 116 TEXT X-Mailer: Microsoft Mail V3.0 Comments: To: cd-rom , GAMES , Sound To: CDROM-L Redistribution Attention all Media Vision Enthusiasts! The following is a comprehensive list of official sales and support methods for Media Vision. Recently added to this listing are the European and Australian numbers, as well as the much awaited TECHSUPP@MEDIAVIS.COM mailbox. What this is: Media Vision has assigned Technical Support representatives to answering your Technical Support questions. Send a brief description of the trouble that you are experiencing, along with some information about your system that you have the Media Vision equipment in, and the OS you are running under, as well as any other helpful information you can provide to help them to help you in solving the problem. They will get back to you as promptly as possible (answers have yet to go over 48 hours, excluding weekends). There will soon be a mailback system implemented to provide manual installations, technical information, sales information, and press releases through a mailback system. This is under construction, and should be available within a few weeks. We will make another posting as this comes on-line. There is also an unofficial FTP site at FTP.UWP.EDU in the /pub/msdos/proaudio directory of drivers and utillities for those of you who want to get them across the internet. This site is not maintained by Media Vision, but by friends of Media Vision and proud Media Vision owners who get the drivers from The Media Vision BBS and Compuserve and provide them via FTP through this site. Media Vision will be soon introducing their own "official" FTP site to the internet community to further serve our customers with drivers and utillities for their Media Vision products. Without any further delay, I present you the ways to contact Media Vision. Jothan Frakes _____________________________CLIP______________________________________ How to Reach Media Vision: Media Vision (United States) __________________________________________________________ Technical Support Numbers: Software Support (Media Vision Titles Only) 1 510-252-4488 8am to 5pm PST Monday through Friday Hardware Support (Kits, Cards) (Hours apply to 800# and 510#) 1 800-638-2807 6am to 8pm PST Monday through Friday 1 510-770-9905 8am to 4pm PST Saturday and Sunday 1 510-623-5742 Fax Main Business Numbers: Mailing Address: 1 800-348-7116 Media Vision, Inc. 1 510-770-8600 47300 Bayside Parkway 1 510-770-8648 Fax Fremont, CA 94538 Sales Phone Numbers: 1 800-862-4788 Reseller Sales 1 800-684-6699 Media Vision Resource On-Line Services: Bulletin Board (14.4k) 1 510-770-0527 (N,8,1) CompuServe Type GO MEDIAVISION, area #12. AOL, Prodigy, Usenet, MCI Use Internet Mail and others using Internet mail Gateways Internet Support TECHSUPP@MEDIAVIS.COM Send brief description of Trouble, What Media Vision product, Etc. Media Vision (Germany) __________________________________________________________ Main Business Numbers: Mailing Address: 011-49-61381300 (Voice) Media Vision Technology GmbH 011-49-61381333 Fax) Raifeisenalle 16 82041 Oberhaching GERMANY Technical Support: 011-49-61381340 (Voice) Other European Support Centers ___________________________________________________________ Germany Phone: 49-2957-79-510 Fax: 49-2957-79-9629 United Kingdom Phone: 44-264-333-406 Fax: 44-264-334-443 France Phone: 33-304-80-770 Fax: 33-304-80-809 Australia Support Center __________________________________________________________ Australia Phone: 1-800-621-399 Fax: 035-201-787 New Zealand Support Center __________________________________________________________ New Zealand Phone: 0-800-442-249