Newsgroups: comp.publish.cdrom.hardware
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From: idequesa@encore.com (Ivan DeQuesada)
Subject: RCD-200 problems
Organization: Encore Computer Corporation
Date: Mon, 21 Feb 1994 18:39:15 GMT
Message-ID: <CLL7tH.7Ko@encore.com>
Summary: No Diags support
Keywords: RCD-200 problems
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Before you remove this posting, be aware that what I post is the truth
and it is posted in good will and with the purpose of helping other
programmers or users of CDROM recorders. If you don't like the truth
then don't provide this group in the Internet (do it in a private BBS).

Here are some facts about the 2 RCD-200 we bought:

1. The "mandatory" SCSI-II command "Send Diagnostic" is NOT supported
   according to their manual (Ver. 2.0 March 26,1993).

2. Both units that we purchased are faulty (actually broken). One
   can not execute the copy command (SCSI analyzer verifies the
   problem). And the other unit has problems writing error free data
   to CD (Also verified with SCSI analyzer).

3. I have tried to contact their technical support for over a week,
   with no positive results. 

4. Their manual (SCSI command set manual) has a lot of errors in it,
   and they don't seem to want to hear about it, nor do they show
   interest in obtaining the error list so that corrections can be
   incorporated into the next revision.

Well... by now you should get the picture. No need to continue.